Sweepstakes policy
NO PURCHASE OR PAYMENT NECESSARY TO ENTER OR WIN. A PURCHASE OR PAYMENT OF ANY KIND WILL NOT INCREASE A PARTICIPANT’S CHANCES OF WINNING. VOID WHERE PROHIBITED. The sole “Sponsor/Promoter” of the Sweepstakes is Ownplay Inc. (dba CityVerse Tycoon), 12858 Research Blvd Hwy 183, Hustin, TX 78750. All Sweepstakes Games are administered by CityVerse Tycoon. CityVerse Tycoon gives away sweepstakes entries referred to as “Sweep Coins” as set out in these Sweepstakes Rules. Sweep coins can be used to play sweepstakes games for a chance to accumulate eligible Sweep Coins that can be redeemed for cash and prizes subject to the terms of these Rules.
PARTICIPANTS IN THE SWEEPSTAKES MUST REGISTER AND MAINTAIN AN ACCOUNT WITH CityVerse Tycoon AND ACCEPT THE TERMS OF USE, WHICH IN TURN INCORPORATE AND APPLY TO THESE RULES. THESE RULES GOVERN AND CONTROL THE SWEEPSTAKES OFFERED BY CityVerse Tycoon AND ARE CONSIDERED TO BE PART OF THE TERMS OF USE.
ELIGIBILITY TO PARTICIPATE 1.1. CityVerse Tycoon sweepstakes promotion (“Sweepstakes”) is only open to legal residents of the United States (including the District of Columbia but excluding outlying territories and the States of Idaho, Michigan, Nevada, Washington, Arkansas, Georgia, Iowa, Kentucky, Nebraska, Hawaii, Mississippi, New York, North Dakota, Ohio, Tennessee, Vermont, Connecticut, Montana, Delaware), who are at least twenty one (21) years old or the age of majority in their jurisdiction (whichever occurs later) at the time of entry. PARTICIPATION IS VOID WHERE PROHIBITED BY LAW. Additional rules regarding eligibility apply. 1.2. PARTICIPATION IS VOID WHERE PROHIBITED BY LAW. 1.3. A person who participates in the Sweepstakes is a “Participant.” 1.4. The Sweepstakes is subject to all applicable federal, state, provincial, territorial and local laws and regulations. It is the sole responsibility of a Participant to determine whether the Sweepstakes is legal and compliant with all regulations in the jurisdiction in which the Participant resides. 1.5. Participation constitutes the Participant’s full and unconditional agreement to these Sweepstakes Rules and Sponsor’s/Promoter’s decisions, which are final and binding in all matters related to the Sweepstakes. 1.6. Winning a prize is contingent upon fulfilling all requirements set out in these Sweepstakes Rules. 1.7. Employees and former employees (less than 3 years since cessation of employment) of BY CityVerse Tycoon, any of its affiliates, subsidiaries, holding companies, advertising agencies, or any other company or individual involved with the design, production, execution or distribution of the Sweepstakes and their immediate family (spouse, parents, siblings and children, whether the relationship is by birth, marriage or adoption) and household members (people who share the same residence at least 3 months of the year) are not eligible to participate. 1.8. The Sweepstakes is open to Participants who are recreational only. If a Participant is, in the Sponsor/Promoter’s best judgment determined to be professional or non-recreational, or is using systematic methods to obtain prizes, the Sponsor/Promoter reserves the right to limit entries or exclude the Participant from the Sweepstakes. 1.9. Sweepstakes Period. The Sweepstakes as set forth in these Rules begin on the first day of the current month at 12:00:00 a.m. EST and is scheduled to end on the last day of the current month at 11:59:59 p.m. EST. 2. HOW TO COLLECT SWEEP COINS 2.1. A Participant must create and maintain an account with CityVerse Tycoon. Creation of an Account is free and no purchase is ever required. You may create an Account free of charge by going to our website. To enter the Sweepstakes, a Participant must access CityVerse Tycoon through the website and sign in. 2.2. There are four potential ways to collect Sweep Coins to use in the Sweepstakes: (a) Receive Sweep Coins for free as a bonus when collecting free Spins, CityVerse Tycoon regularly allows its users to collect awards of free Sweep Coins on the Platform. When a Participant claims a free Spins award on the Platform. (b) Receive Sweep Coins for free as a bonus when purchasing spins. Each Participant shall automatically receive Sweep Coins as a free bonus in connection with the purchase of Spins with Tycoon Coins, if a bonus is applicable to that purchase as indicated on the Platform. If a bonus is applicable it will be clearly displayed at the time of the purchase. (c) Receive Sweep Coins for free when entering Sweep Coins no-cost giveaway contests on the CityVerse Tycoon social media pages. The Sponsor/Promoter regularly holds Sweep Coins no-cost giveaway contests which Participants can enter by following instructions given on the CityVerse Tycoon social media pages. These giveaways may require sharing posts or answering various game related questions to be eligible for entry. The amount of Sweep Coins given away will be stated on the applicable Sweep Coins no-cost contest post, and will be credited to each contest winner’s account at the conclusion of the giveaway. These giveaways may be subject to additional restrictions and rules as referenced in the giveaway materials at the time of the contest, as well as these Terms of Use and the Sweepstakes Rules in effect at the time.
(d) Free Mail-In Entry Method - Receive Free Sweep Coins by sending a request by Mail. Participants in the United States (other than the states listed in section 1.1) can receive Sweep Coins by sending a stamped #10 envelope enclosing one (1) 3” x 5” hand-written Request Card to the following address: CITYVERSE TYCOON SWEEPSTAKES DEPARTMENT 1321 Upland DR. PMB 8122, HUSTON. Texas, 77043, US Participants must adhere to the following process to receive Sweep Coins by post:
Handwrite Participant’s return address on the front of the envelope and the words: “CityVerse Tycoon Sweepstakes Credits”; and
Handwrite all of the following on only one side of the Request Card inserted inside the envelope in the following order: (a) Participant’s full name as shown on their government issued identification; (b) The email address registered to Participant’s CityVerse Tycoon account; (c) The nickname associated with Participant’s CityVerse Tycoon account; (d) The User ID# associated with Participant’s CityVerse Tycoon account (e) The return/residential address registered to Participant’s CityVerse Tycoon account; (f) Code which can be obtained from https://www.cityversetycoon.com/postal-request-code; and (g) The following statement: “I wish to receive Sweep Coins to participate in the sweepstakes promotions offered by CityVerse Tycoon. By submitting this request, I declare that I have read, understood, and agree to be bound by CityVerse Tycoon’s Terms of Use and Sweepstakes Policy.”
There is a limit of one request per outer envelope.
For each request a Participant submits, the Participant will at this time receive Sweep Coins credits. The maximum amount of letters that can be sent weekly is 7. Letters that show signs of being written with AI/ software tools will not be awarded. The Sweep Coins awarded via this method will be added to the eligible Participant’s account subject to account verification and compliance in full with this subsection (d).
NOTE: A Participant must ensure that their handwriting is legible. If the Participant’s hand writing is not legible or otherwise fails to comply with this subsection (d), the entry will be void and the Sweep Coins will not be credited to the Participant’s account. The legibility of a Participant’s hand writing shall be determined by Sponsor/Promoter in its sole discretion.6. THE REQUEST MUST ONLY BE MADE BY THE PARTICIPANT AND MUST BE POSTED FROM THE SAME STATE OR PROVINCE AS THE PARTICIPANT’S VERIFIED RESIDENTIAL ADDRESS. Requests made by any other individual or any entity, including but not limited to commercial sweepstakes subscription notification and/or entering services, will be declared invalid and Sweep Coins will not be credited to the Participant’s account.7. Tampering with the entry process or the operation of the Sweepstakes, including but not limited to the use of any device to automate the Sweep Coins request/entry process, is prohibited and any requests/entries deemed by Sponsor/Promoter, in its sole discretion, to have been submitted in this manner will be void. In the event a dispute regarding the identity of the individual who actually submitted request cannot be resolved to Sponsor/Promoter’s satisfaction, the affected request/entry will be deemed ineligible, in the sole discretion of CityVerse Tycoon. 2.3. The amount of Sweep Coins a Participant is awarded from all sources under Sections 2.2 (a)-(d) shall be as reflected in these Rules or on the Platform and may be changed at any time by the Sponsor/Promoter in its sole discretion. 2.4. The amount of Sweep Coins a Participant is awarded from all sources under Sections 2.2 (a)-(d) will be displayed in their account in the CityVerse Tycoon application. 2.5. In the event of a dispute as to any registration, the authorized account holder of the email address used to register the CityVerse Tycoon account will be deemed to be the Participant. The “authorized account holder” is the natural person assigned the email address by an internet access provider, online service provider or other organization responsible for assigning email addresses for the domain associated with the submitted address. 2.6. Sponsor/Promoter is not responsible for lost, late, incomplete, invalid, unintelligible or misdirected Sweep Coins requests or allocations. 2.7. Use of any automated or other system(s) to participate, to acquire Sweep Coins or play the games is prohibited and will result in disqualification and loss of eligibility to participate in the games. 2.8. Inactive Accounts. If a Participant does not login to their Customer Account within a 30 day period or their account is otherwise deemed inactive in the sole discretion of CityVerse Tycoon, Participant will forfeit any balance of Sweep Coins. Unless CityVerse Tycoon agrees and decides otherwise, of Sweep Coins is only valid for thirty (30) days from the date the Participant last logged on to their Customer Account and will thereafter automatically expire. 2.9. Sweep Coins will be forfeited if a Participant’s account is closed or terminated for any reason, or otherwise at the Sponsor/Promoter’s sole discretion.2.10 of Sweep Coins will be awarded within ten (10) days of request receipt. 3. USING Sweep Coins TO PLAY GAMES 3.1. Participants with of Sweep Coins can use their of Sweep Coins to play sweepstakes games within CityVerse Tycoon for a chance to win additional Sweep Coins Sweep Coins accumulated through game play can be redeemed for cash and prizes of monetary value in accordance with these Rules. 3.2. Within the Games section of the Platform the Participant will be able to change their Game mode between playing with Spins and Sweep Coins. Once in Sweep Coins sweepstakes mode, the Participant will be able to use Sweep Coins in the Sweep Coins sweepstakes games. The amount of Sweep Coins the Participant stands to win will be displayed on the Platform. If Participant is correct in their Game prediction, the Participant increases their Sweep Coins balance by the payout amount and if they are incorrect the amount of Sweep Coins the Participant used in the game is not returned. 3.3. Only sweepstakes games played with Sweep Coins provide the opportunity to win additional Sweep Coins that may be redeemed for cash and prizes subject to these Rules. 3.4. Sweep Coins that has been won through game play (rather than collected using one of the methods described in Section 2 above) and is accumulated by Participant may be redeemed for a prize, subject to maximum and minimum prize redemption amounts stated in Section 6. Sweep Coins possesses no real monetary value and may only be used to request a prize redemption to be approved and processed by the Sponsor/Promoter. Approval is subject to the Participant completing all verifications to confirm eligibility and adherence to all Sweepstakes Rules and Terms of Use of the Platform. 3.5. The use of automated or systematic methods of play to win, and/or redeem Sweep Coins for cash and prizes are strictly prohibited. Utilizing methods such as making equal and opposite selections, utilizing multiple accounts and identities, referring oneself to earn additional credits, and other collusive methods are not permitted and may result in account closure and forfeiture of Sweep Coins, in the sole discretion of CityVerse Tycoon. 3.6. Sponsor’s/Promoter’s decisions as to the administration and operation of the Sweepstakes, the game and the amount of winnings are final and binding. 3.7. Redemption. Sweep Coins obtained by any method in Section 2.2(a)-(d) is not immediately available for redemption of a prize and must be used at least once in a Sweep Coins game before it shall be considered eligible toward a prize redemption request; and, any Sweep Coin obtained by a Participant by any method in Section, if any, won by the Participant in the Sweep Coins Game, may be eligible to be redeemed. Sponsor/Promoter may, in its sole discretion, require that any Sweep Coins allocated to a Participant under any method in Section 2.2(a)-(d) must be used more than one time in any combination of Sweep Coins games before it is eligible to be redeemed. 3.8. Sponsor/Promoter reserves the right to change the prize win rates and payout odds of any of the Sweepstakes games at any time. 4. VERIFICATION AND CONFIRMATION OF POTENTIAL WINNERS 4.1. POTENTIAL SWEEPSTAKES WINNERS ARE SUBJECT TO VERIFICATION BY SPONSOR/PROMOTER (IN ANY MANNER IT MAY CHOOSE) AND THE DECISIONS OF SPONSOR/PROMOTER ARE FINAL AND BINDING IN ALL MATTERS RELATED TO THE SWEEPSTAKES. A PARTICIPANT IS NOT A WINNER OF ANY PRIZE, EVEN IF THE ONLINE SCREEN INDICATES THEY ARE, UNLESS AND UNTIL THE PARTICIPANT’S ELIGIBILITY AND THE POTENTIAL WINNING PLAY HAS BEEN VERIFIED AND THE PARTICIPANT HAS FULLY COMPLIED WITH THESE SWEEPSTAKES RULES AND BEEN NOTIFIED THAT VERIFICATION IS COMPLETE. SPONSOR/PROMOTER WILL NOT ACCEPT SCREEN SHOTS OR OTHER PURPORTED EVIDENCE OF WINNING IN LIEU OF ITS VALIDATION PROCESS. 4.2. Potential prize winners must comply with these Sweepstakes Rules and winning is contingent upon fulfilling all requirements. 4.3. A potential prize winner may be required to sign and return to Sponsor/Promoter, an affidavit/declaration of eligibility, and liability/publicity release (except where prohibited) in order to claim his/her prize (if applicable). 4.4. If a potential winner cannot be contacted, fails to properly execute and return the affidavit/declaration of eligibility and liability/publicity release within the required time period (if applicable), fails to comply with these Sweepstakes Rules, or if the prize or prize notification is returned as undeliverable, that potential winner forfeits the prize. 5. PRIZES 5.1. A Participant’s Sweep Coins balance is displayed in the Participant’s Wallet on the Platform. 5.2. Participant must successfully complete a Know-Your-Customer (KYC) Verification process provided by the Sponsor/Promoter to validate eligibility to participate before redeeming any prize. This includes, but is not limited to, providing proof of a valid government-issued photo identification, biometric facial scan recognition, proof of address, and validation of SSN. 5.3. TO BE ELIGIBLE FOR A SWEEPSTAKES PRIZE OR A SWEEPSTAKES PRIZE REDEMPTION: (a) A PARTICIPANT MUST BE A LEGAL RESIDENT OF AND LOCATED IN THE STATES OF THE UNITED STATES (including the District of Columbia but excluding outlying territories and the States of Idaho, Michigan, Nevada, Washington, Arkansas, Georgia, Iowa, Kentucky, Nebraska, Hawaii, Mississippi, New York, North Dakota, Ohio, Tennessee, Vermont, Connecticut, Montana, Delaware); (b) THE PARTICIPANT’S DETAILS MUST MATCH THOSE OF THE PARTICIPANT’S ACCOUNT. 5.4. The minimum redemption of a prize which may be requested by a Participant during any Sweepstakes Period (“Minimum Redemption”) shall be 50 eligible Sweep Coins accumulated in your Account as to which the activity necessary for redemption has been satisfied, which currently corresponds to a $50 prize redemption request. Any requested redemption less than the Minimum Redemption shall not be permitted via the Platform or paid to the Participant. 5.5. We reserve the right to charge handling and/or payment processing fees for processing the redemption of Prizes.
5.6. Sponsor/Promoter reserves the right, in its sole discretion, to limit a Participant’s redemption of Sweep Coins to the value of USD $1,000 per week. No more than the stated number of prizes will be awarded. 5.7. Participant shall solely be responsible for any federal, state or local taxes or fees associated with any prize redemption. Sponsor will provide Participants with necessary tax forms if requested by Participant. Participants are responsible for remittance of all applicable taxes and fees associated with prize receipt and/or redemption and should consult their accounting or tax experts for any assistance. 5.8. Sweep Coins is non-transferable and no substitution will be made except as provided herein at the Sponsor’s/Promoter’s sole discretion. Sponsor/Promoter reserves the right to substitute the listed prize of equal or greater value for any reason owing to circumstances outside Sponsor’s/Promoter’s reasonable control. 5.9. Prize winners must request the release of their Prize solely through the Platform.
6. REDEMPTION OF PRIZES 6.1. Subject to these Terms and Conditions: (a) Prizes shall be allocated to the Customer Account and paid or sent to the In-game wallet associated with your Account. We will only communicate with persons using the email address registered and associated with the Account. 6.2. You agree that we are entitled to conduct any identification, credit and other verification checks that we may reasonably require and/or that are required of us under applicable laws and regulations or by relevant regulatory authorities. 6.3. Until all required verification checks are completed to our satisfaction: (a) any request you have made for redemption of Prizes will remain pending; and (b) we are entitled to restrict your Customer Account in any manner that we may reasonably deem appropriate, including by suspending or deactivating your Customer Account. 6.4. We will carry out additional verification procedures for any single or cumulative of Prizes valued at $600 or more, and We reserve the right to carry out such additional verification procedures in the case of a request to redeem any amount. Additional verification procedures may, for example, include requests for and examination of copies of your identification documentation (including photo identification) such as SSN, passport and proof of your address such as a utility bill. 6.5. Where any identification, credit or other verification check we require cannot be completed to our satisfaction because you have not provided any document we request from you in the form that we require within 30 days of the date the document was first requested, the redemption request will be disqualified and deemed null and void. In addition, CityVerse Tycoon shall be under no obligation to continue with the verification check and may in our sole discretion deactivate your Customer Account. 6.6. Participants who have questions regarding any deactivated or suspended account should contact Customer Support by emailing support@ownplay.co 6.7. CityVerse Tycoon reserves the right to run external verification checks on all cardholders with third party credit agencies on the basis of the information provided on registration. 6.8. We make our best efforts to process requests within the quoted amount of time but do not guarantee processing times for prizes. 6.9. We will only process one Prize redemption request per Customer Account in any 5 day period. 6.10. You acknowledge and agree that in some circumstances it may take up to 30 days to process the payment of any redeemed Prizes to you. 6.11. Redemption of Prizes may experience delays due to our identity verification process. Prizes of $600 or more may require a longer processing time than usual due to security and fraud checks and may also be allocated in more than one equivalent lump sum. This may add up to 7 days to the normal processing time, but is dependent on the circumstances of each individual case. 6.12. You acknowledge and agree that we may in our sole discretion, from time to time, appoint one or more Payment Administration Agent to accept payments (including merchant facilities) from Players on our behalf. 6.13. A Payment Administration Agent will have the same rights, powers and privileges that we have under these Terms and Conditions and will be entitled to exercise or enforce their rights, powers and privileges as our agent or in their own name. In no event shall we be liable to any Player for any loss, damage or liability resulting from the Payment Administration Agent’s negligence and/or acts beyond the authority given by CityVerse Tycoon 6.14. Sweep Coins may be forfeited if a Customer Account is deactivated due to a violation of our Terms of Use or for any reason, or at our discretion. See Terms of Use. 6.15. If we mistakenly credit your Customer Account from time to time with Prizes that do not belong to you, whether due to a technical error, human error or otherwise, the amount will remain property of CityVerse Tycoon and will be deducted from your Customer Account. If you have been issued a Prize that does not belong to you, the value of the mistakenly issued Prize will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us. In the event of an incorrect crediting, you are obliged to notify Customer Support by using the “Contact” link on the Platform or by emailing support@ownplay.co. CityVerse Tycoon at all times reserves the right to deduct Sweep Coins from your Account or otherwise charge or adjust your account to correct errors. 6.16. It is the responsibility of the Participant to retain copies of transaction records and these Sweepstakes Rules as updated from time to time. 7. ENTRY CONDITIONS AND RELEASE 7.1. By participating, each Participant agrees to: (a) comply with and be bound by these Sweepstakes Rules and the decisions of the Sponsor/Promoter which are binding and final; (b) release and hold harmless the Sponsor/Promoter and its parent, subsidiary, and affiliated companies, the prize suppliers and any other organizations responsible for sponsoring, fulfilling, administering, advertising or promoting the Sweepstakes, and all of their respective past and present officers, directors, employees, agents and representatives (collectively, the “Released Parties”) from and against any and all claims, expenses, and liability, including but not limited to negligence and damages of any kind to persons and property, including but not limited to invasion of privacy (under appropriation, intrusion, public disclosure of private facts, false light in the public eye or other legal theory), defamation, slander, libel, violation of right of publicity, infringement of trademark, copyright or other intellectual property rights, property damage, or death or personal injury arising out of or relating to a Participant’s entry, creation of an entry or submission of an entry, participation in the Sweepstakes, acceptance or use or misuse of prizes (including any travel or activity related thereto) and/or the broadcast, exploitation or use of entry; and (c) indemnify, defend and hold harmless the Sponsor/Promoter from and against any and all claims, expenses, and liabilities (including reasonable attorneys/legal fees) arising out of or relating to a Participant’s participation in the Sweepstakes and/or Participant’s acceptance, use or misuse of prizes. 8. WINNER’S LIST 8.1. Except where prohibited, participation in the Sweepstakes constitutes each Participant’s consent to Sponsor’s/Promoter’s and its agents’ use of Participant’s name, likeness, photograph, voice, opinions and/or hometown and state/province/territory for promotional purposes in any media, worldwide, without further payment, notice or consideration. 8.2. For a list of winners during a Sweepstakes Period within a year from the date of request, send a request in writing by mail, specify the Month and Year requested (one Sweepstakes Period per request), and enclose a self-addressed, stamped envelope to: CITYVERSE TYCOON SWEEPSTAKES DEPARTMENT: WINNER’S LIST 1321 Upland DR. PMB 8122, HUSTON. Texas, 77043, US.
9. GENERAL CONDITIONS 9.1. Sponsor/Promoter reserves the right to cancel, suspend and/or modify the Sweepstakes or these Sweepstakes Policy, or any part of the Sweepstakes or these Sweepstakes Policy, with immediate effect owing to circumstances outside its reasonable control and only where circumstances make it unavoidable if any fraud, technical failures or any other factor beyond Sponsor’s/Promoter’s reasonable control impairs the integrity or proper functioning of the Sweepstakes, as determined by Sponsor/Promoter in its sole discretion. 9.2. Sponsor/Promoter reserves the right in its sole discretion to disqualify any individual it finds to be tampering with the entry process or the operation of the Sweepstakes or to be acting in violation of these Sweepstakes Rules or any other promotion or in an unsportsmanlike or disruptive manner. 9.3. Any attempt by any person to deliberately undermine the legitimate operation of the Sweepstakes may be a violation of criminal and civil law, and, should such an attempt be made, Sponsor/Promoter reserves the right to seek damages from any such person to the fullest extent permitted by law. Sponsor’s/Promoter’s failure to enforce any term of these Sweepstakes Rules shall not constitute a waiver of that provision. 9.4. In all other cases, the Sponsor/Promoter reserves the right to cancel, suspend and/or modify the Sweepstakes. Any notice regarding cancellation, suspension and/or modification will be posted on CityVerse Tycoon on the Platform or at www.cityversetycoon.com 9.5. In the event of modifying the Sweepstakes, a Participant’s continued enrollment and/or participation in the Sweepstakes constitutes acceptance of the modified terms.
10. CUSTOMER SUPPORT 10.1. To ensure fairness and the integrity of the promotion to all Participants, the Sponsor/Promoter will respond to questions via support@ownplay.co and may post updates/communications on its social media pages. 10.2. Any Participant posting or seen to be posting comments on Sponsor’s/Promoter’s social media pages or elsewhere during the promotion that are considered bullying, spiteful or upsetting to other Participants, players and fans of CityVerse Tycoon or directly aimed to disparage Sponsor/Promoter, will have their comments removed, will be disqualified from the Sweepstakes and subject to termination of their Account. The Sponsor/Promoter reserves the right to alert social media providers to any such behavior and the Participant may have his/her relevant social media account frozen pending investigation.
11. PARTICIPANT’S PERSONAL INFORMATION 11.1. Information collected from Participants is subject to the Sponsor’s/Promoter’s Privacy Policy which is available on the Platform and at www.cityversetycoon.com.
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